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Understanding Your Rights

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Resolving identity theft problems can be time consuming and frustrating. It can take months, even years, to clear your good name and credit record. In the meantime, you may find it difficult to obtain credit, write checks, acquire loans or find employment. However, the following laws and procedures have been established to protect you.

Identity Theft And Assumption Deterrence Act Of 1998

This Act makes it a federal crime when someone “knowingly transfers or uses, without lawful authority, a means of identification of another person with the intent to commit, or to aid or abet, any unlawful activity that constitutes a violation of federal law, or that constitutes a felony under any applicable state or local law.”

Federal agencies such as the U.S. Secret Service, the Federal Bureau of Investigation and the U.S. Postal Inspection Service, investigate violations of the Act. These cases are prosecuted by the U.S. Department of Justice.

Gramm-Leach-Bliley Act

According to this Act, the Federal Trade Commission — along with Federal Banking Agencies, the National Credit Union Administration, the Treasury Department and the Securities and Exchange Commission — must issue regulations ensuring that financial institutions protect the privacy of consumers’ personal financial information.

The Act requires financial institutions to inform customers of their privacy policies at least annually. Before disclosing any personal financial information to a third party, financial institutions must notify the consumer and provide an opportunity for the individual to opt out of such disclosure.

Your Credit Rights

Under the Fair Credit Reporting Act and the Fair and Accurate Credit Transactions Act of 2003, you have the right to require a credit reporting agency to do several things to ensure that your credit rating is as accurate as possible.

A credit reporting agency must:

  • Provide you with a complete credit report.
  • Investigate, at your request, erroneous or missing information in your report. The credit bureau must provide you with a written report of the investigation as well as a revised copy of your credit report if the investigation resulted in changes.
  • Keep your credit report information from anyone other than legitimate users of the credit reporting agency.
  • Remove detrimental credit information from your file after 7 years. Bankruptcy information can be removed after 7 to 10 years.

When you receive your credit report from the credit reporting agencies, make sure of the following.

  • You understand the entries. Each reporting agency’s credit reports contain information, such as how long an account has been tracked, the highest amount charged, the account balance at the time of the report and the type of account.
  • Your credit report is accurate. Most frequent errors include incorrect personal information, missing information and failing to correct damaging information after problems are resolved.
  • You take action to correct errors. Document your actions and follow up until the problem is resolved.
  • You inform creditors when errors are identified. The credit reporting agency must investigate the items in question — usually within 30 days — unless they consider the dispute to clearly lack merit.
  • You retain your written account of errors or discrepancies in your file if an investigation does not resolve your dispute to your satisfaction, you have a right to add a statement to your credit report file contesting the accuracy or completeness of the disputed information.

You may contact your state’s Attorney General office or local consumer protection agency for information on your state’s identity theft laws. Visit www.naag.org for a list of state offices.


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